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Our Reviews

What sets us apart at Pags Heating & Air is our unwavering dedication to quality workmanship and customer-centric service.

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At Pags Heating & Air, our commitment to customer satisfaction goes beyond words – it’s something we strive for with every service call. We’re proud to have a long list of happy customers who have experienced the exceptional service and expertise our team provides. Their reviews and testimonials speak volumes about the quality of our work and the trust they place in us. Hearing about their positive experiences and knowing that we’ve made a difference in their homes and lives is what motivates us to continuously excel. We’re grateful for the trust our customers have placed in us and invite you to explore their reviews to discover why Pags Heating & Air is the preferred choice for all HVAC needs in Acworth, GA, and beyond. Your comfort and satisfaction are our ultimate goals, and we look forward to adding your positive feedback to our growing list of delighted customers. Call us for your appointment today.

5-Star HVAC Reviews

Rhonda Cummings
Rhonda Cummings
1705450388
We have used Pag’a for all our Heating and Cooling maintenance and replacements many years. They are honest, reliable and excellent at what they do. I highly recommend them for any heating and cooling needs
Atiq Choudhry
Atiq Choudhry
1701357277
My heat wasn't working. One of my co-worker referred me to PAGS! Mr. Phillip took all my information and within few hours Mr. Juan Lopez came out and fixed it. Extremely pleased with the service. I would highly recommend PAGS for any HVAC issues. Thank you!
Horan Family
Horan Family
1700071094
Pags did a great job installing a heat/AC unit for my basement. They were quick and efficient and the pricing was reasonable. Would definitely use them again.
Andrew Foresman
Andrew Foresman
1699371686
Phillip and Allan got my heat working again and replaced the TXV in the outdoor unit. They were on time, communicative and charged what they quoted beforehand for the work.
B Smith
B Smith
1697841326
We had a 24-yr old roof mounted 4-ton HVAC heat pump package unit on our commercial building that was nearly inoperative and needed replacement. After consulting with 3 different companies who would be familiar with this type operation (including crane lift), we decided on PAGS Heating & Air, both for the professionalism and for their creativity in a high value package for a very competitive price. It was clear that they value business relationships and are in it for the long term with their customers. They also were very communicative and responsive throughout the process and ultimately our new unit was installed, fully meeting our every expectation. Without a doubt, we would highly recommend them to others - would give them 6 stars if that was an option. In fact, we plan to also enlist PAGS for our personal home HVAC needs as well.
Keith Spicer
Keith Spicer
1694454959
Great company with the best interest of the customer at heart, everyone who works for Phil understands and respects the culture he has built this business on.
EMIT mm
EMIT mm
1694202998
Efficient and the cost is worth it. Thank you for responding to out AC need within 24 hours.
Ramona W
Ramona W
1694026679
Talon and Maverick were amazing!! They went above and beyond to provide us GREAT service… highly recommend Pages
Melissa Barsh
Melissa Barsh
1693609973
Maverick and Talon were awesome!! Thanks PAGS! They came out the same day I called and were able to take care of our issues! Super respectful, knowledgeable, and very professional! I appreciated how they explained what the problem was with our unit and gave options for what would work for us. They took time to answer all of our questions and made sure we were pleased with the services. They came highly recommended by neighbors and friends. I was so glad they were able to get us fixed before the holiday weekend! It is so nice to feel cool again! Thanks Maverick and Talon!!
Tracy Pao
Tracy Pao
1693404675
We recently decided to start a maintenance plan. Like any mechanical items, they always preform best when they are maintained. We always changed our filters, but never had any type of plan to maintain our systems. But no one likes to get stuck without air so we decided it was time. Juan came out and was very thorough. Took the time it needed to check over everything and ensure we are in good shape. Glad to know we have someone that we can depend on to keep our systems running smoothly, and if a problem comes up they are honest and dependable. Thanks PAGS!
Elaine E
Elaine E
1693312185
PAGS is the best! The team is extremely professional, knowledgeable, and friendly. They were the only company to be available at 830pm one very hot night when our AC stopped working. They fixed the issue quickly which was very appreciated. I highly recommend using them for anything you need!
Tracie Sizemore
Tracie Sizemore
1693279577
AC went out and they were able to come out the same day!! Courteous, thorough, professor and reasonably priced!! We will definitely use them again!
Kelly Oden
Kelly Oden
1693244115
I am a customer with Pags Heating & Cooling and have been for several years. They replaced 2 HVAC systems in my home and since then I've been on their maintenance plan. I have three systems representing a significant investment, so it makes sense to me to keep them in peak running condition and that is what Pags does. I recently had a capacitor go bad due to a surge or lightning strike and they replaced it the next day. I recommend them without hesitation.
Jennifer Weaver
Jennifer Weaver
1693240744
It's so dreadful when the a/c or heat doesn't work properly -- but thanks to PAGS they always seem to get everything back up and running quickly. I can always count on them for quick service -- usually same day. All of the employees have been professional and sincere. I would highly recommend this company 10/10!!
Shawn M
Shawn M
1692989245
Hayley A
Hayley A
1692815122
I have had the same service techs for several visits. They are super nice, helpful, honest and fast. They go above and beyond just their assigned task and are more like friends coming to visit than repairmen. I will continue to use PAGS for years to come!
Stacie Johnson
Stacie Johnson
1692811308
My A/C kept cutting off. Phil and team were able to come to my home on the same day and correct the problem. Super friendly and professional. Also, very reasonable. I would highly recommend Pags.
Keri Ninness
Keri Ninness
1692807715
super fast response times, professional and personable technicians and excellent knowledge of the systems. have used them multiple times and always very pleased!
Justin Barnes
Justin Barnes
1692807248
Top notch customer service. Get the job don't right and stand behind their work! Definitely recommend!
REVAMP, LLC
REVAMP, LLC
1688396180
Phil Pag,The owner is a great guy. Came out last minute, gave us a quote, found the problem & solved it expeditiously! Not often can you find a tradesman that performs, executes & delivers as promised! I can see why the reviews are so high! I would definitely recommend!
Leigh Tinney
Leigh Tinney
1687522764
Very please with service. They replaced botha/c’s and furnaces. Our house hasn’t ever felt this cool in the 20 years we have lived here. Highly recommend!
Bailey Watson
Bailey Watson
1686142422
Excellent service!!
Hayden Purcell
Hayden Purcell
1671568880
Just a good damn business,I hope they stay around for a long time.
Gary Sheckton
Gary Sheckton
1671231675
Honest, dependable and fast response. Team associates are very courteous and careful in your home.
Noelle Ard
Noelle Ard
1671216879
Air went out in July, PAGS was recommended by a friend who knew we had to have air. From the first call, they have been so professional, prompt, responsive, kind, empathetic and made us feel like family. PAGS set expectations and exceeded them.
Victor Perez
Victor Perez
1670945181
Great Service, very knowledgeable will gladly recommend to anyone.
Brooke Jennings
Brooke Jennings
1663263644
Alister Jones with Pags Heating and Air was extremely helpful and professional during our appointment to fix our non-functional air conditioning. He was extremely thorough with his inspection and effectively communicated the issues he found with our system. We always love knowing what our options are and he provided numerous ones to ensure we were completely happy with what we were selecting. We highly recommend this company and Alister in particular if you are having any issues with your HVAC system!
If you are looking for a locally owned heating and air service, look no further. I mean, what a GREAT company! Professional, prompt, trustworthy and friendly. I had two different technicians come out (Daniel and Alistair). I was impressed with their knowledge of my system and really appreciated the way Daniel explained what was wrong with my A/C unit. He advised me of my options and kept me involved throughout the process. I also want to give a huge thank you to Hailey and Phillip. I'm so glad to have found PAGS Heating and Air!
Latanya Carter
Latanya Carter
1657716938
I had an emergency hvac situation. Aaron Richard was my technician and he did a phenomenal job! Not only did he fix the problem, but he also taught me how to prevent it from happening again! Appreciate you all!
Inside fan motor stopped working after 30 years. PADS had a man at my house within 2 hours of my call. Daniel was very professional and knowledgeable of my issues. Had cold air within an hour of his arrival.
We just had our fourth major install with Pags yesterday morning. Our home is nearly 30 years old and so we’re both gas furnaces and both a/c units.. we had our second a/c unit installed yesterday morning from Juan and his crew. Phil and his entire company are simply amazing. We could not ask for more compassionate, understanding, and professional people. We have been with Pags for many years and we will remain their loyal customers. Thank you always! The Reddick Family
Our tech Dan was absolutely awesome. We got back from vacation and our central air was out. I called Pags they got me on the list for the next day. Dan showed up on time and diagnosed the problem quickly. We needed a part ordered that was taken care of and he was here the next day to repair! HIGHLY recommend!
Whitney Moore
Whitney Moore
1655937916
Pags is a lifesaver! My AC went out during a 90+ heat wave while I was in the hospital having major surgery. Although I was not at home my roommate and dogs were still at home. Temperatures inside rose to over 95 degrees both up and downstairs. I was so worried. I frantically called multiple companies begging someone to come out to fix my AC and was told it would be days before anyone could come out. I finally turned to PAGS and was greeted by Haley who I explained the situation to. Haley was so kind and empathetic and was able to rush a tech out to repair my AC immediately. Juan the technician had my air up and running in no time. Haley went over and beyond to make sure we were taken care of. She even called multiple times to check on me after my surgery. This is by far the best customer service I have ever experienced. I feel that Haley and Pags truly care about their customers and for that reason I will forever be a customer. I recommend Pags for ANY heating and cooling needs. Thank you so much Haley and the entire Pags team.
Edwin C Joseph
Edwin C Joseph
1655926025
Everyone in this company was super friendly and professional. They are my HVAC maintenance company moving forward. During these busy times companies forget the customer service elements, not here, it's a Great team!!
We have had to gas furnaces installed and now as of this morning two air-conditioning units installed in our home from Pags, and we would never go anywhere else! Pags is honest, upfront, and very professional and caring that is very hard to find these days and we will never go anywhere else for our AC and heating needs.
Ben Brinker
Ben Brinker
1655480485
Amazing work and finished an entire mini split install in half a day. They were very helpful, on time, and great quote over all compared to other companies. Would highly recommend. Extremely professional. I will be using them for maintenance from now on!
Brant Mackey
Brant Mackey
1655421432
Have used PAGS for more than a year since they installed a new HVAC system for us. They are fantastic! Installation was professional and fairly priced. As a high rise condo this was a complicated installation. An unforeseen issue arose which a could have been considered outside the scope of the job … instead they elected to take accountability and fix at almost no charge. I recommend PAGS to everyone I know.
Adam Shumaker
Adam Shumaker
1654262442
Simply the most amazing service I have ever received anywhere. When my HVAC failed at night, I never thought I could get someone to come check it that same evening - or replace the entire unit the very next day. PAGS did it and they responded rapidly, around the clock, to every single request I sent. Their service was perfect, plus they have all the bells & whistles to include a realtime tracker for your service persons so you know exactly when you need to be home to meet them. Justine responds nearly immediately by phone, text, and email. Simply the best HVAC company, period.
Richard West
Richard West
1654196237
David Bedgood
David Bedgood
1646249345
The pags heating and air crew that installed my HVAC system were very good. Their work areas were kept clean and answers to my questions about their work or the systems were very knowledgeable and helpful. I would highly recommend.
David Bedgoof
David Bedgoof
1646163433
Christa Brogan
Christa Brogan
1644946564
Another STELLAR customer service experience with Juan L! He is always so professional and knowledgeable, able to answer all my questions about my system, no matter how trivial. What an invaluable asset to the Pags organization and team! Thank you, Juan!
Mercy
Mercy
1640716601
Emily was extremely helpful before and after the service call. I needed them to come out short notice for me and they found a way to accommodate my service needs.
E M
E M
1632245459
The fastest response time I have ever experienced with any service ever. The technician was super nice and the job was done quickly. I highly recommend this company😊
Carrie Horner
Carrie Horner
1596996669
Pags is an incredible company and I highly recommend them! Super responsive and trust worthy. I would use them over and over again.
Martha Barnes
Martha Barnes
1596241069
We were referred to PAGs by our Plumber a few years back. We have used PAGs for a few years now with minor repairs .We knew a few years back our unit wouldn’t last much longer due to age and condition .We just had our old system go out. Everyone I spoke with was professional and helpful. Donna, Phil , Phillip, and the installation guys (didn’t get their names) were all professional and did great. We are satisfied and SOOO glad to have AC after 2 hot weeks without ! Thanks PAGs!
Darryl Prezzano
Darryl Prezzano
1595706749
Because everyone KNOWS you can’t stop a TRANE, your search is over if you need ANYTHING having to do with your heating and air. Repairs or new installs. I’ve been using Phil for YEARS and following his career. Honest, skilled, professional, clean, quiet and obliging, fair and SUPER friendly. I HIGHLY RECOMMEND!!!
Nancy E Viner
Nancy E Viner
1594736597
We have used Pags for all our air conditioned needs very professional, and quick service call would recommend using them for all your service needs
CaSandra Bryant
CaSandra Bryant
1594568472
Amazing company. Professional, prompt and thorough. He fixed our church air conditioning so it was running perfectly for our Sunday service. Would recommend and definitely use for any future needs.
Sarah Johnson
Sarah Johnson
1580427713
This company is AMAZING! They have such great service and a very professional staff. They made sure my furnace was up and running in no time. They were so caring I felt like they treated me like family. The price was very reasonable and I give them a 5 star rating!!! Julie Bishop
Molly Harvey
Molly Harvey
1580393985
We are so thrilled with the professionalism and level of service from Pags Heating and Air technicians! We’ve had two emergencies, and Donna (office manager), expedited both calls to ensure our little one had cool air this past summer (when it was 98 degrees outside) and recently, completed a minor repair to the furnace. Its warm and toasty again thanks to Pags! Thank you for the professional services your staff has always provided. We will continue to rely on your company for future needs.
The guys at PAGS are quick, smart and reasonably priced. I would recommend them to anyone!
We have consistently had great service with PAGS. They are able to respond in a timely manner and address the issues we have. Over all we were completely satisfied and would highly recommend PAGS! Looking forward to our Spring Tune up!
Jason Cummings
Jason Cummings
1526425856
Pags Heating & Air is a dependable company and Phil is an honest guy who did a fantastic job installing our AC a week ago. Would highly recommend giving them a shot to at least quote your installation!
Very professional and follows up with personal care specific to your home needs.
Tate M. Petito
Tate M. Petito
1520970738
After doing my research, I chose Pags to replace our old Heating & Air unit. Everything went very smoothly and I couldn't be happier with the unit and the service. Highly recommended!
Keri Ninness
Keri Ninness
1506696029
For the second time, we called Phillip and he was at our home in less than 24 hours. His work is quality. He is kind and professional. We are so thankful to have him as a resource. Would recommend them over and over again!
Prompt, courteous, and honest service. Phil went above and beyond to resolve my AC issue. I just received a quote for replacement of my HVAC systems (they are original from 1998) and his price and warranty beat everyone hands down.
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